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One of the Best Kept Secrets in Houston:

Urgent Care Centers & Freestanding (non-hospital) Emergency Centers ARE NOT THE SAME!

And, many local Emergency Centers hope you don’t know this!

Compare basic similarities & differences between Emergency Centers and Urgent Care Centers:

Emergency Centers
Open Every Day
Staffed by Doctors
Provides Expedited Hospital Admission
On-Site Lab
Open 24 Hours / Day
Imaging: CT Scan & X-Ray
Typical Insurance Co-Pay: $100 to $250
Typical Cost/Visit: $750 to $3500
Urgent Care Centers
Open Every Day
Staffed by Doctors
Provides Expedited Hospital Admission
On-Site Lab
Open 12 to 14 Hours / Day
Imaging: X-Ray
Typical Insurance Co-Pay: $35 to $75
Typical Cost/Visit: $150 – $450
In seeking the appropriate source for acute medical care, these questions should be answered:

  1. Is the patient’s condition life-threatening and requires the use of EMERGENCY medical resources?
  2. Will the patient require hospitalization AFTER care is received?

If the answer to these questions is “Yes”, and it is possible to do so, the patient should be taken to a Hospital Emergency Facility. If the answer is “No”, the patient can receive excellent care and a substantial cost savings will be recognized at true Urgent Care facilities like enTrust Immediate Care™.

When acute medical care is needed, here’s a quick way to choose an appropriate source: Under state regulations, if the name of the medical facility includes the word “Emergency”, it is an Emergency Center. Urgent Care centers typically will include “Urgent Care” or “Immediate Care” in their names, but they do not use the word “Emergency”.

One source of confusion is this: in many advertising formats, Houston’s freestanding Emergency Centers continue to identify themselves with “Urgent Care”. While this may be accurate from the perspective of the actual medical care being provided, they fail to clarify that the charges for the care provided are in line with those charges incurred in hospital emergency rooms. These are typically five to eight times more than charges at urgent care centers for the same level of care. This can also be verified with major health insurance carriers.


We would like to develop new enTrust Immediate Care™ centers to provide medical care and savings throughout the Houston area. Your assistance in sharing the information above with your family, friends and employers will help us do that. Thank you.

enTrust Immediate Care™ is Healthcare Delivered Promptly, Professionally, Conveniently & Affordably!

A note to our patients about Health Insurance Co-Payments and Charges for Acute Medical Care…

All Co-payment amounts are established by health insurance companies. Healthcare providers do not set or alter these amounts.

In some instances, under various health insurance policies, co-payment amounts charged by an Urgent Care provider may be slightly higher than the co-payment charged at a Primary Care or Family Practice physician’s office. However, Urgent Care co-payment amounts are usually 50% – 80% less than the co-payment amounts charged in Freestanding and/or Hospital based Emergency Rooms.

Additionally, true Urgent Care providers deliver most of the same quality medical services provided in emergency rooms. However, the charges are substantially lower. The cost difference for self-paying patients is dramatically less (50% or less). And, for those with health insurance, this savings should favorably impact future insurance premium increases. Your health insurance company certainly recognizes and encourages using Urgent Care providers in minor emergency and non-life threatening cases.

In Houston, how do we recognize the difference between expensive Emergency Facilities (“ER’s”) and more practical Urgent Care Centers?

Simple: by Texas law, if “EMERGENCY” is in the name or on the sign, it is an “ER”. CHARGES WILL BE HIGHER FOR THE SERVICES PROVIDED.

The logic is clear: enTrust Immediate Care provides Prompt, Professional, Quality Care with Lower Cost… Why pay higher prices for the same medical services and resources?

We hope this information is helpful and that you share this information with your employer, friends and family!

enTrust Immediate Care™ Introduces Immediate Advantage…

Practical Assistance in Managing Healthcare Costs

Houston, TX – January, 6, 2011 – Amid unwelcome news of skyrocketing healthcare costs there is good news for Houstonians! ENTRUST IMMEDIATE CARE™, the Houston based family medicine and urgent care provider, has just introduced its IMMEDIATE ADVANTAGE plan to help employers, individuals and families offset increasing healthcare expenses and to provide them the opportunity to use their health insurance and/or workers’ compensation insurance more advantageously.

Helping Employers, Families and Individuals
Immediate Advantage is for the insured and self-insured alike. For employers providing healthcare coverage and covering the costs of work related injuries, and for individuals and families seeking a practical approach to control health care costs, this is a viable approach.

According to Kevin Stuckey, President of ENTRUST IMMEDIATE CARE™, “This plan enables employers and families to pre-pay for the urgent care and/or primary medical care they anticipate using within a foreseeable time frame and recognize a reasonable discount for doing so.” For those with health insurance, substantial savings could be recognized by coupling the Immediate Advantage plan with a higher deductible insurance policy that should be less expensive.

As an example, four complete visits to ENTRUST IMMEDIATE CARE™ can be purchased for $175/each ($700 total). This includes the following services and more provided on an “in-house” basis:

• Physician Visits for General Medical Issues (including issuing appropriate prescriptions)
• Physical Exams (including Drug Screening)
• X-Rays
• Lab Work & Tests (UA, Strep, Mono, Pregnancy & etc.)
• Sprain and Injury Care (X-Ray, splinting & crutches)
• Breathing Treatments
• Allergy Care
• Sutures (stitches)
• Basic Injections for antibiotics, tetanus, pain relief & etc.
• Muscle Strains & Sprains
• EKG’s
• Pediatric Care
• Burn Treatment (1st and 2nd Degree)
• Headache Care (migraine, sinusitis, allergy)

“The out of pocket costs for many of these same visits and treatments would typically be several hundred dollars. This plan is for people seeking to control expenses without sacrificing quality in the care they receive. And, the financial incentive for not using expensive, time consuming emergency room facilities for non-life threatening cases is substantial. By introducing Immediate Advantage, we are delivering on our mission of providing quality healthcare that is prompt, convenient and affordable.” Stuckey said.

More Information is available at PH# 713.468.7845, or at

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